Our Promise

Since our formation in 1972 Thomas, Carroll has been a fiercely independent insurance broker in Wales with no outside influence cutting across best advice.


We are the largest Regional Broker in South Wales, employing over 100 people, committed to delivery of quality service through local offices based in Caerphilly, Swansea, Haverfordwest and Hereford.

You can be assured that, as Chartered Brokers, the advice and service we give to you:

  • is of the highest quality
  • is based solely on your researched needs and
  • is provided by qualified and trained people

We apply a small dedicated team to manage your portfolio of commercial insurance needs from your property insurance, through your public liability and employers liability covers, professional indemnity, motor fleet, van insurance and into those specialist covers such as directors and officer’s liability and credit insurance.

A dedicated claims team ensures we can support you when you need us most.

Corporate and Complex Risks

National broker capability for diverse and complex risks with unrivalled local service and claims support...

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SME Insurance

A dedicated team who understands the needs of small to medium sized companies in all trades...

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Confidential Insurance Audit

At Thomas Carroll we understand that it's when a claim or incident occurs that you need us most...

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  • About

    Established in 1972, Thomas Carroll is a multi discipline risk consultancy covering business and personal insurance, financial services, health, safety and employment law.
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