COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of Caerphilly county being placed under local lockdown from 6:00pm on 8th September 2020, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.

Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.


Managing Risk, Protecting Wealth, Engaging People

With more than 45 years’ experience, Thomas Carroll Group plc is one of the UK’s leading independent providers of business insurance broking, personal insurance broking, employee benefits, wealth management, health & safety and employment law  consultancy.

Over the years we have moved closer to our clients, opening local offices in Swansea, Pembrokeshire, Hereford, Newport and London in addition to our headquarters in Caerphilly, near Cardiff.

Our client-focused ethos, friendly approach and in-house claims management has resulted in strong and long-lasting relationships which have seen our award-winning group grow from strength to strength.

Core Values

Our values derive from the way we do business and how we relate to our colleagues and clients:

A voice you can trust
A passion for business
A partner for life
A stage to thrive
An eye on the future

What Our Clients Say About Us

We feel confident that Thomas Carroll have our very best interests at heart both in relation to competitiveness of pricing and fighting our corner in the event of any claims.

Client Survey 2017

I get a personal service and feel that I am a friend.

Client Survey 2017

Good market coverage, personable and easy to deal with.

Client Survey 2017

Friendly, helpful and extremely knowledgeable.

Client Survey 2017

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