COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of the firebreak lockdown announcement for Wales, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.

Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.


The HSE estimates that 1 in 4 people in the UK will suffer from a mental health problem at some point in their life. With that being said, it’s possible that you may have employees who experience mental health difficulties.

Symptoms of mental health conditions and stress are very similar and often go hand in hand. Stress can worsen existing mental health problems, making them even harder to control.

The good news is that you can help manage and prevent stress by improving working conditions. Making simple adjustments can improve your employees’ wellbeing, lowering absenteeism and associated costs as a result. The benefits of a healthy workforce can be invaluable, which is why wellbeing is a priority for most employers in 2020.

We can help

Our workplace wellbeing service focuses on helping you identify and improve the mental, physical and emotional wellbeing of your employees.

Whether they are dealing with workplace stress or having troubles at home, our comprehensive service is designed to help support them throughout this difficult period in their life.

Whatever the problem, our service is available 24 hours a day, 365 days a year.

From as little as £2.25 per employee per month*, our service provides:

  • Unlimited 24-hour counselling helpline
  • Employee Wellbeing portal
  • Support for managers
  • Online Mental Health Awareness training
  • Online Stress Management training
  • Sessional counselling *Subject to counsellor referral

Our confidential service can be used to discuss any personal or work-related issue, ranging from relationship breakdowns, financial concerns, addictions and health issues to bereavement, managing workloads, interpersonal issues in the workplace, bullying and harassment.

*Cost for minimum 12-month contract. Subject to 6.99% monthly credit charge and £15.00 set up fee.