A Complete Personal Insurance Solution for You and Your Family

Make sure that your home, belongings and travelling adventures are taken care of with private insurance that you can count on.

As the only Chartered personal insurance broker in Wales, dovetailing our independent status, our experienced team provide advice that you can trust. From day one, we work hard to understand your personal needs, ensuring peace of mind for you and your family.

We know that your time is precious, so let us take care of the admin and find you the right insurance policy at the right price. Should something happen, our in-house claims team will be with you every step of the way.

If you have any questions or would like further information, please contact our personal insurance team today on 02920 853788 or send us an email.

Not ready to renew your personal insurance yet? Tell us when your insurance is due and we’ll get in touch with you nearer the time.

Personal Insurance Solutions From Your Local Broker

How can we help? Our range of private insurance solutions offer everything you need to look after what’s important to you and those around you.

Home Insurance

Get peace of mind that your home and contents are covered with tailored and affordable home insurance.

Holiday Home Insurance

Whether you use or rent out your holiday home, ensure it is adequately protected with bespoke insurance.

Car Insurance

A personal touch makes finding comprehensive, cost-effective car insurance for you and your family a breeze.

Travel Insurance

Find travel insurance that’s right for you and your holiday, including cover for pre-existing medical conditions.

Jewellery Insurance

Give valuables the protection they deserve against loss, theft and damage with made-to-measure insurance.

Boat and Small Craft Insurance

From motorboats to water jet skis, boating in the UK or further afield, find the best cover at the right price.

Why Thomas Carroll?

Impartial Advice

Our independence means that you will receive objective advice and rest assured that we have your best interests in mind, always.

Choice of Market

Access to a variety of market leading insurers gives you more options to ensure you obtain the best cover for your specific needs.

In-House Claims Management

In the event of a claim, our award-winning claims team will assist with defending, negotiating and monitoring your claim for speedy resolution.

Personal Approach

Unlike many call centres, our team of brokers are qualified to respond to a range of client needs to provide you with a timely, efficient solution.

Expert Guidance

Our Chartered status reinforces our dedication to quality and professionalism, giving you comfort that you are in the best hands.

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Meet our Personal Insurance Team
Alison Davies
Director of People, Culture & Community
Barrie McCarthy
Helen Love
Head of Claims
Maria Furber
Claims Handler
Jo Hartley
Account Executive
Claire Hicks
Account Executive
Leanne Margery
Systems Development Support
Sue Jones
Account Executive
Rachel Thomas
Account Broker
Gareth Williams
Sales & Client Account Executive
Talise Hardy
Account Executive