COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of Caerphilly county being placed under local lockdown from 6:00pm on 8th September 2020, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.

Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.

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Welcome to our centre for existing Thomas Carroll clients. Here you can pay your insurance premium online, when it’s convenient for you. You can also log in to our client portals for business and personal insurance, wealth management and health & safety clients and access your account at any time.

Need help logging in?

If you haven’t been issued with log in details for our client portals, please contact us on 02920 853788 or email contact@thomas-carroll.co.uk. Our office hours are 9:00am – 5:00pm Monday to Friday.

Pay Your Insurance Premium Online

Pay your insurance premium online in a few simple steps. Payments will be processed within 3 working days and insurance cover will be in place once we have confirmed with you.


Click here to pay online

Insurance Document Portal

Whether you have your personal insurance or business insurance with Thomas Carroll, you can log in to your account to view all of your policy documents in one, secure place.


Click here to log in

Wealth Management Client Portal

View your portfolio, keep track of your finances, store important documents safely and ensure the information we hold is accurate in line with your circumstances within the portal.


Click here to log in

Online Health and Safety System

Use our online system to assign health and safety tasks and responsibilities to the individuals in your business. You can also track and monitor progress to maintain a positive safety culture.


Click here to log in

Can we help you?

As a valued client, we would like to make sure that you receive the very best customer service. We are here to support you with all matters relating to insurance, risk and wealth. Please do get in touch, our friendly and experienced executives and consultants will be more than happy to help. You are also welcome to visit one of our offices and pop in to meet the team.