COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of Caerphilly county being placed under local lockdown from 6:00pm on 8th September 2020, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.
Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.
The insurance broking team at Thomas Carroll are on hand to support growing businesses, like yours. Whether you are a small independent business owner, shop keeper, tradesman, charity or a property owner, we can help you understand and manage your insurance risks.
Businesses choose us because we provide expert advice, wide cover and an in-house claims service when you need it most. With over 45 years experience as one of Wales’ largest and independent insurance brokers, we enjoy working with local businesses.
As a Chartered broker, our focus is on giving you the best advice to make sure your business is protected at all times. Our deliberately different approach means we will provide:
As one of the UK’s leading insurance brokers, we provide you with a bespoke insurance solution, whatever the size of your company or the complexity of your risks.
At Thomas Carroll, we pride ourselves on proactive market knowledge to protect your interests and pre-empt potential problems.
Our insurance requirements tend to fluctuate wildly and it’s always laughably last minute! If I’m told about £300k’s worth of camera lenses we’re hiring in for a shoot the next day, I’m straight on to Anthony, my knight in shining armour at Thomas Carroll, and he’s got me covered in the blink of an eye. Anything insurance-related, they sort me out. It’s an absolute breeze!
You guys are an easy recommendation as it’s hard to get good brokers and especially ones that deal with companies that can’t be pigeon holed.
I have worked with numerous other insurance brokers since starting in business in 2005. None have really taken the time to properly understand my business and run through the aspects of insurance that I really need, until dealing with Vanessa. The price beat my previous insurance and my renewal went down in price without having to even ask, never mind haggle. Vanessa is always on hand if there is a question so I feel like my business is valued. Really happy – thanks.
Over a number of years (15 or more?), Thomas Carroll have always provided clear information and support, both with our insurance and a couple of years ago with auto enrolment. You have looked at our policy every year and found us the best possible package. It’s really good to deal with people who do their job well and know what they are talking about!
I have had both my personal an business insurance with Thomas Carroll for many years now and have always found them efficient and extremely pleasant to deal with. Nothing is too much for them and they give me peace of mind that my insurances are up-to-date. I would have no hesitation to recommend them to others.
We have had a long association with Thomas Carroll and have found them to be very professional, always keen to help with advice and willing to go that extra mile to tailor to our exact needs. We mostly contact Ms. Jayne Thomas who has always been most helpful and excellent in every way and I would have no hesitation in recommending the team for their first class service. I look forward to a continued relationship with this leading company.
I have dealt with Thomas Carroll for many years, mainly in respect of insuring unoccupied properties. Jayne Thomas is the first port of call. She is very efficient, clear in her advice and deals with matters expediently. Her details are passed on to many clients even for general insurance queries which is outside of my scope of work and they too have always passed on good comments. If Jayne is unavailable then her colleagues have assisted promptly. The staff are approachable and will do their best to help, whatever the query.
I would like to thank you for your timely response to all my queries, and your pleasant and helpful manner. Rare quality these days.
We are on hand to help support you with all your business insurance needs. Give us a call today and we will find a solution to make sure you have the right insurance cover in place for your business. Alternatively, get in touch via the enquiry form below.