COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. Our Business Continuity Plan has been implemented and we are now working remotely. We want to ensure that we can continue to operate as best as possible to provide the same quality service that you normally enjoy from our team. Please click here for alternative contact details so that you can reach our team when you need us most.

For COVID-19 risk management updates, information and advice, please click here.


Video: The Club Signature Story

Our 2 minute video featuring director Robert Jones MBE, tells a short story about how we can support you as a private insurance client.

The video shows how closely we work with our clients. When a claim or incident occurs, we understand that’s when you need us most.

Our in-house claims management team are here to provide complete peace of mind, every step of the way.

The Club Signature Difference


  • Personal account executive: From day one you will be provided with a dedicated point of contact. Our personal attention to detail is unique.
  • Experience in high value insurance: As a chartered broker, we only employ the most experienced and qualified insurance broking professionals.
  • Claims priority: We understand that when something happens, that’s when you need us most. Our in-house claims executives will be on-hand immediately.
  • Avoid under insurance: Our focus is to ensure that you have the correct cover at all times for your home, collections and adventures.
  • Confidential review: This can be a discreet visit or a phone call to suit your needs.
  • Independent advice: We work with leading and specialist insurance companies to ensure we get the right cover at a competitive price.
  • A suit of insurances: You can bring all your insurance policies together into one renewal date to save time and money.
  • Recommendations: Local recommendations are available from valuers, cabinet makers, interior designers to restoration companies.