COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. We wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.
Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.
Cyber insurance is an insurance product used to protect businesses and individual users from internet-based risks, and more generally from risks relating to information technology infrastructure and activities.
Coverage provided by cyber insurance policies may include first-party coverage against losses such as data destruction, extortion, theft, hacking and denial of service attacks; liability coverage indemnifying companies for losses to others caused, for example, by errors and omissions, failure to safeguard data or defamation; and other benefits, including regular security-audits, post-incident public relations and investigative expenses, and criminal reward funds.
Tips to protect yourself from an attack:
In the event of an attack:
There are strict criteria to be observed around notification of a cyber or crime attack, notably immediate notification to Insurers (check your policy wording for period of time allowed before reporting). Insurers’ specialist teams will provide IT guidance aimed at minimising the ‘down time’ and using latest intelligence to combat, limit loss and remove known viruses.
On this basis, immediately on identification of or concerns around a potential cyber issue, please arrange to:
Many businesses have their own IT suppliers who they may wish to instruct for assistance on the basis that they know their systems. However, unless this supplier has current knowledge of the very latest scams and viruses, their involvement may prolong the disruption and Insurers may not accept their costs. In these circumstances, we recommend that you seek approval from Insurers before directly authorising any party.
For assistance with notifying a cyber claim against your policy, please contact your dedicated Claims Executive or call 02920 853788.
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