COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. Our Business Continuity Plan has been implemented and we are now working remotely. We want to ensure that we can continue to operate as best as possible to provide the same quality service that you normally enjoy from our team. Please click here for alternative contact details so that you can reach our team when you need us most.

For COVID-19 risk management updates, information and advice, please click here.


By adopting an innovative approach to corporate risks, we provide you with peace of mind that your organisation is taken care of by a broker that operates at the top of its profession. We do this by:

  • Working closely with clients to understand risk exposures and individual business environments
  • Designing a bespoke solution to give you confidence that your assets, people and business needs are protected – now and in the future
  • Never compromising insurance cover over cost – protecting your organisation is at the core of everything we do
  • Never outsourcing claims handling or leaving you to deal directly with insurers – our in-house claims team will be with you every step of the way in the unfortunate event of a claim
  • Striving for continuous improvement and seeking insurer funding where possible to place risk management improvement measures and reduce the possibility of loss
  • Using our experience and strong market position to generate insurer competition and achieve the right outcome for you at all times
  • Regularly reviewing your risks and service plan to ensure your business is resilient and your insurance programme adapts to its changing needs