COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of the firebreak lockdown announcement for Wales, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.

Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.


New Weather Alert: Yellow Warning of Rain

19 Feb

The Met Office has issued a Yellow National Severe Weather Warning. Rain is likely to be heavy, especially over high ground, during Wednesday 19th and Thursday 20th February which may lead to some flooding and travel disruption.

There is a potential threat to homes and businesses which could be flooded. Spray and flooding could lead to difficult driving conditions and some road closures. Delays or cancellations to train and bus services are possible. Some communities may be cut off by flooded roads.

We advise clients to refer to policy documents or click here for claims guidance and assistance with mitigating damage.

If you require emergency assistance, our claims team can be contacted on:

During Business Hours:

02920 887733 (9am-5pm)

Out of Hours:

07790 011151 (Helen Love)

07498 932495 (Jon Davies)

07891 241555 (Chris Hackett)

Or contact your Account Executive