We are delighted to announce that Thomas Carroll received the Claims Team Award at the 2020 Insurance Age UK Broker Awards.
The awards, which were held virtually this year as a result of the Coronavirus pandemic, recognises the best in insurance broking, celebrating their hard work and successes.
2020 has been a challenging year for everyone. Even before COVID-19, the UK was on high flood alert as a result of Storm Dennis. In South Wales, homes and businesses suffered devastating damage from mass flooding caused by heavy rainfall.
Our claims team were onsite offering support immediately after the event and continued to operate 24/7 for many weeks to help our clients at such a crucial time.
Then and always, our claims team live by their ethos to be with our clients ‘every step of the way’. This latest accolade recognises their hard work, their dedication to providing a first-class service to our clients and their commitment to delivering excellence within the insurance industry.
Gareth Cotty, Managing Director of Thomas Carroll Brokers said:
“On behalf of the team at Thomas Carroll, we are delighted to receive the Claims Team Award at the 2020 UK Broker Awards. Being there for our clients when they need us most has always been at the heart of everything we do and never more so during this unprecedented year. Our claims team’s response to the devastating Storm Dennis floods in February and the subsequent COVID pandemic has been exceptional and we are really proud to be recognised for those efforts in being there for you every step of the way. Thanks to our team of great people, you deserve this.”
Congratulations to our award-winning claims team, from everyone at Thomas Carroll!