COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. We wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here. Visit our COVID-19 risk management updates and advice hub here.
Weather Alert: The Met Office has issued a yellow warning for heavy rain across Wales. We advise our clients to refer to policy documents or click here for claims guidance and assistance with mitigating flood damage. For emergency assistance, please call Chris Hackett on 07891 241555 or Jonathan Davies on 07498 932495.
Accidental damage cover is designed to insure the policy holder’s possessions against damage caused by acts of negligence – for example, spillages and breakages at the business address or at home.
The accidental damage peril can also apply to the buildings cover under your Policy.
For residential risks, the cover is generally sold as an add-on to standard cover.
It is a Policy requirement for the Policy holder to maintain their property and avoid any unnecessary damage or injury.
What to do in the event of accidental damage and to submit a claim:
For guidance with the notification of a claim, please contact your appointed Thomas Carroll Claims Executive, email firstname.lastname@example.org or call us on 02920 853788.
Alternatively, please refer to your Policy documents for emergency helplines and procedures to notify a claim.
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