COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. We wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.
Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.
Travel insurance is a wide-ranging product, designed to provide cover for many eventualities and situations whilst the policyholder is either on holiday or on a business trip.
Thomas Carroll understand that claims against this policy are often stressful. Your surroundings may be unfamiliar, information may be limited and time zones may be different.
Policy documentation provides emergency helplines and overseas contacts for immediate assistance, but for those claims being made once home, many travel insurers require completion of a formal claim form. In these circumstances, your dedicated Claims Executive will arrange the appropriate form and offer assistance with this.
The covers under travel policies are numerous and varied. Below are some scenarios where documentation required will include but may not be limited to:
For assistance with making a claim against your travel policy, please contact your dedicated Claims Executive or call us on 02920 853788. Alternatively, you can email information to claims@thomas-carroll.co.uk.
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