We apply the same level of care to arranging the insurances that protect your team and your business, for example Professional Indemnity and Directors and Officers insurance as we do to arranging property insurance that protects your clients and residents.
We understand that Block Managers shoulder a complex range of liabilities and an increasing regulatory burden. We know the difference between the role of a Block Manager and that of an Estate Agent and we know how to present that difference to Insurers to deliver an insurance programme that works for and, with your business.
Alongside our insurance expertise, we also offer a range of services to help you take care of your team:
As an independent, employee-owned broker, we offer all clients whether large or small something different: a personal, tailored service backed by experience and integrity. We’re not beholden to corporate shareholders or sales targets. Instead, we focus solely on delivering the right protection for you, your team and your clients, building long-term relationships based on trust and transparency.
We are happy to partner with and support organisations who share our passion for collaboration and its role in driving positive progress in managing risk across the residential property industry.
Working with the team at Thomas Carroll and in particular our Account Manager Rhys Grant has been a refreshing experience. They have taken the time to truly understand our business and our needs and given us confidence that we’ve selected a broker that really is on our side.
They have improved insurers’ understanding of our risk, working hard to present the steps we’ve taken to mitigate escape of water incidents leading directly to a lower excess. They have been completely transparent about their fee structure and always keep us informed and, most importantly, Thomas Carroll has secured a long-term agreement with insurers at a highly competitive premium. This has given us peace of mind and a sense of partnership we hadn’t experienced before.
We value their care, their understanding, and the time they dedicate to getting it right. We wouldn’t hesitate to recommend them.
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