COVID-19 Notice: Thomas Carroll remain committed to putting our clients at the forefront of what we do. In light of the firebreak lockdown announcement for Wales, we wanted to remind you that we are fully operational whilst working from home, so that we can continue to provide the same quality service that you normally enjoy from our team. To find a contact number for a member of our team, please click here.

Visit our COVID-19 risk management updates and advice hub here. If you’re in business, we have produced a number of guides, checklists and templates to help with your return to work preparations and ensuring your workplace is safe for your employees in these challenging times.


Important: Please click here for further information regarding the findings of the recent court case on COVID-19 Business Interruption insurance.

At Thomas Carroll, we are working hard in these uncertain times to ensure that we are able to provide the same service that our clients and contacts usually enjoy from our team. That’s why we have collated the latest information and advice regarding the COVID-19 pandemic into one central hub to help you stay up-to-date with the changing situation and answer the most common queries that we have received.

Read on for guidance and considerations for everything from business interruption, cyber threats, employment law and health and safety to pensions, claims, investing and much more.

If you would like to stay informed, you can also click here to subscribe to our mailing list and receive updates straight to your inbox.

Please note, the advice on this page is in no way a definite and final opinion on matters relating to the Coronavirus and is no substitute for individual and tailored advice. The situation is continuously developing and we intend to keep this information as up to date as possible. If you have any queries, please seek our specialist advice.

Employment Challenges
Coronavirus Job Retention Scheme
Social Distancing in the Workplace
Payment of Statutory Sick Pay
Advice RE Vulnerable Employees
Economic Impact of COVID-19 & Reduction in Business
School Closures
Jobs Support Scheme
Cost Control During the Crisis
Payment Holidays
Cancelling Insurance
Reducing Premiums
Reducing Wages and Turnover
Upcoming Renewals
Minimum and Deposit Premiums
Long-Term Agreements
Increased Business Risks During the Crisis
Employers & Public Liability Considerations
Working From Home
Working Differently
Cybersecurity Considerations
HSE RIDDOR Notification
General Information and Links
Wales Coronavirus Fire-Break *NEW*
Staying Safe
Face Masks
Extended Households
The UK Government's Recovery Strategy
Physical Distancing
Government Financial Support for Businesses
Business Insurance
Home, Travel and Motor Advice
Home Insurance FAQs
Home Security
Building Works
Travel Advice
Car Insurance FAQs
MOT Extensions
Photocard Licence Extension
Travel Corridors
Information for Investors
Stock Market Updates
Business Interruption Claims
Business Interruption Cover
Making a Claim
FCA Test Case Findings
Financial Solutions
Government Grants for Businesses
Development Bank of Wales Business Loan Scheme
Economic Resilience Fund
Bounce Back Loans for Welsh SMEs
Cultural Recovery Fund *NEW*
Self-Assessment Enhanced Payment Plans *NEW*
Unoccupied Premises or Construction Sites
Unoccupancy Conditions
Post-survey Risk Improvements
Construction Sites
Health and Safety Obligations
Inspections and Risk Assessments
Contractors and Visitors
Face Masks
Cleaning your Premises
RIDDOR Reporting of COVID-19
Legionella Responsibilities
Pension and Employee Benefit Obligations
Workplace Pensions
Group Risk and Healthcare
Life and Critical Illness
Income Protection
Private Medical Insurance
Other Updates Which May Affect Business
Business Reopening: Risk Management Guidance
Trade Credit Insurance Guarantee
Non-Essential Shops