Can I pass you my health and safety responsibilities?

Ultimately, responsibility for complying with health and safety legislation lies with you as an organisation. However, we will work in partnership with you to ensure legal compliance and continuous improvement.

What documentation will you provide?

Our health and safety management system contains all the documentation you need to manage health and safety effectively, including policies, procedures, records and registers.

Will you keep us up-to-date with any changes in legislation?

Through a combination of consultant visits, newsletters and e-bulletins, we will keep you up-to-date with any changes in legislation and best practice that may impact on your organisation.

Will I be able to reduce my insurance costs?

We have excellent relationships with all major insurers who recognise our unique approach to health and safety management. Insurers now recognise the benefits of well managed businesses and are prepared to reflect this in their premiums. Some insurers also provide funding for additional health and safety improvements.

Will you provide crisis communication support?

Provided you seek and follow advice from our crisis communication helpline, following an event which causes your business significant adverse publicity or reputational damage which is likely to have a widespread financial impact, we will:

• Liaise with you and your solicitor to draft a media statement or press release, and/or

• Arrange, support and represent you at a press conference, and/or

• Prepare communication for your customers and/or a telephone or website script

A number of exclusions apply to our crisis communication support including:

• Legal costs and expenses in excess of £10,000

• Matters that should be dealt with through your normal complaints procedures

Full terms and conditions are available on request.

Are there any restrictions to your legal assistance?

In order for the legal assistance to apply you must inform us immediately if you become aware of any cause, event or circumstance which could give rise to a claim.

In addition, a number of exclusions also apply to our legal assistance which include any incident relating to:

• Fines, penalties or compensation awarded against you

• Assault, violence or dishonesty

• Costs incurred before you notify us

• Anything which you knew about before becoming a client

Full terms and conditions in relation to legal assistance, are available on request.

Will you provide legal assistance?

We will pay all the legal costs involved in defending your organisation against a statutory notice or prosecution up to a limit of £100,000 per claim, but the law does not allow us to pay any fines against either an individual or company, subject to certain terms and conditions.

How much time will I have to spend on safety?

This will be a business decision and will depend on your individual circumstances. However, our health and safety management service is designed to involve all your employees in the management of health and safety rather than burden just one or two individuals.

Are your Safety Consultants experts?

All our consultants are qualified members of the Institution of Occupational Safety and Health (IOSH), the International Institute of Risk and Safety Management (IIRSM) or the Royal Society for the Promotion of Health (RSPH).

Our consultants have wide ranging backgrounds, including some who are ex-enforcement officers and all believe in providing realistic and practical solutions.

What makes Thomas Carroll different from other consultants?

Our fundamental approach to health and safety management is one of empowerment. We believe in providing organisations with the knowledge, expertise and guidance to allow you to develop your own unique safety culture.